Proactive and Personalized communication is the key
to service excellence
Question: How does All Relocation differentiate from the other companies in the relocation industry?
Answer: Constant, consistent and timely communication with all parties involved, whether it’s the client, relocating employee, and service partner
Here is how we achieve this quality results:
Our consultants return phone calls and emails within 1 hour
Initial contact is made within 2 hours of receipt of an authorization
Our consultants are available in the evenings and on the weekends
All phone conversations are recapped in an email follow up
Capped consultant caseloads encourage live conversations
Our consultants are the point of contact for the family, the client contact, and the service partner
We average 32 touch points per relocation
You deserve the quality!