Proactive and Personalized communication is the key

to service excellence

Question: How does All Relocation differentiate from the other companies in the relocation industry?  

 Answer: Constant, consistent and timely communication with all parties involved, whether it’s the client, relocating employee, and service partner

Here is how we achieve this quality results:

• Our consultants return phone calls and emails within 1 hour

• Initial contact is made within 2 hours of receipt of an authorization

• Our consultants are available in the evenings and on the weekends

• All phone conversations are recapped in an email follow up

• Capped consultant caseloads encourage live conversations

• Our consultants are the point of contact for the family, the client contact, and the service partner

• We average 32 touch points per relocation

 You deserve the quality!